11 February 2014 Qualities of First-Class Service

Qualities of First-Class Service

11 February 2014 By Leave a Comment

I enjoy great service, but I am not a salesperson. 

You don’t need the title of being a salesperson to be in the business of selling. The truth is we all are in the business of selling. You are selling yourself!

Whether or not you work for a company or some other kind of organization, you are selling yourself every day to those you meet. From the moment you get up in the morning to when you go back to bed at night, you are continually announcing who you are and what type of service or services you offer. You serve others on the job, in your community and at home. Would those people describe you as first-class—or as second-hand?Continue reading

Filed Under: Business, Civility, Communication Tagged With: , , , , , , integrity, , , ,
1 January 2014 The 6 F’s of Goal Setting

The 6 F’s of Goal Setting

1 January 2014 By Leave a Comment

“Our goals can only be reached through a vehicle of a plan, in which we must fervently believe, and upon which we must vigorously act. There is no other route to success.” Pablo Picasso

Setting goals is not difficult, you simply need a step-by-step plan for how you will get from where you are to where you would like to be. There are short-term goals, like saving money for a vacation; and there are long-term goals, like saving money for a new home. Achieving any goal is not a race, but rather a journey towards a life you wish to live. Rarely is the journey without challenges and setbacks. Having a clear vision of what you desire will help you remain focused and enable you to revise your plan as needed.Continue reading

Filed Under: Business, Faith, Family Tagged With: , , , , , , , , ,
20 February 2013 The Power of Social Capital

The Power of Social Capital

20 February 2013 By Leave a Comment

People do business with those they know, like, and trust. In fact, they will drive further and spend more if they know they’ll be treated well.

Business owners focus a great deal of time, effort, and finances on how they can attract new customers and increase their profits. But, have you ever noticed that slick ads and marketing gimmicks alone do not generate long-term business success?Continue reading

Filed Under: Business, Civility, Communication, Etiquette Tagged With: , , , , Etiquette Power, , , , , , , , , , ,
25 January 2013 How to Avoid That Awkward Date

How to Avoid That Awkward Date

25 January 2013 By Leave a Comment

So, what is a “date”? Letitia Baldrige, world-famous etiquette expert, defines a date as any time two people agree to meet on a specific day at a specific time for the purpose of doing something special. Often we think of a date only in a romantic context, but we also set dates with our family and friends.Continue reading

Filed Under: Appearance, Civility, Communication, Etiquette Tagged With: , , , , awkward dates, , , , , , , , , , , , , , ,
8 January 2013 Six Tips to Minimize Back-to-School Stress

Six Tips to Minimize Back-to-School Stress

8 January 2013 By Leave a Comment

The return to school is a time of excitement and can be a time of anxiety for families. The carefree days of summer have ended and early mornings, long days, and packed schedules resume.

Here are six tips that can help reduce back-to-school stress. Continue reading

Filed Under: Civility, Communication, Etiquette, Family Tagged With: , , , , , , , , , , , , , , , , , ,
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