Kindness Pays: Boost Productivity Through Praise

Kindness Pays: Boost Productivity Through Praise

If you were given a choice between a 10 percent raise or a kinder boss, which would you choose? According to an NBC News State of Kindness poll, 70 percent of survey participants would forego the cash for a kinder boss.

Kindness expressed through praise and recognition binds teams together, elevates trust, diminishes stress, improves overall health, and increases productivity. Being praised triggers the release of dopamine that not only makes us feel good, but can also contribute to innovative thinking and creative problem-solving at work.

Kindness pays. A Gallup survey of more than 10,000 business units and 30 industries found that individuals who receive regular recognition and praise:Continue reading

How to Maintain Your Cool When a Conversation Gets Hot

How to Maintain Your Cool When a Conversation Gets Hot

Conversation is challenging enough at times.  When it gets heated, conversation can seem impossible. While some double-down and dig in, others back up and exit—perhaps not physically, but emotionally.  When emotionally charged, increased cortisol levels make you more reactive and sensitive, and decreased oxytocin diminishes your ability to trust others. While you may be able to control your words, your tone of voice and body language will always reveal your true feelings.

Meaningful relationships require honest, respectful conversation.  Words matter; they have the power to bind us or divide us.  So, how do you respectfully converse with someone who strongly holds an opposing belief? What can you do when disagreement arises and a conversation heats up?Continue reading

Who Goes First?

Who Goes First?

We all desire to live in a world that is safe and allows us to experience positive relationships at home, at work, and in our community. We want to shop, eat, work and travel without fear. While we all desire this ideal, how do we achieve it?

Too often we diminish others based on their gender, race, political orientation, religion, intelligence, and socioeconomic standing. Technology has provided a vehicle for us to communicate with those we may never see face-to-face. Anonymity has created an environment where harsh, mean-spirited, divisive comments are made cultivating fear, mistrust, and prejudice.

When did we forget to look at others as fellow human beings and instead allowed the thinking of us and them to prevail? Once we see ourselves as better than others, we give ourselves license to treat them in any manner we see fit.Continue reading

Practical Ways to Communicate with Class

Practical Ways to Communicate with Class

A touch, a smile, a kind word, a listening ear, an honest compliment—the smallest act of caring improves every interaction.” ~Deborah King

Although we have been communicating in some form since the beginning of time, never has such a common practice become so challenging. Communication today embodies more than the written word or the familiar face-to-face interaction—we also communicate through cell phones, email, text messaging and social media. Knowing which medium to use, and how to use them with class, is no small feat.

Today’s fast-paced, rapidly changing landscape requires each of us to refine our verbal, nonverbal, and technological skills to communicate with class. So, how do you resist falling victim to the many communication blunders that can tarnish your image and destroy your relationships?Continue reading

When Does Comfort Become Inappropriate?

When Does Comfort Become Inappropriate?

If others are distracted by your clothing or the lack thereof, your professional presence takes a negative hit. ~Deborah King

We live in an increasingly casual society — casual in our dress, behavior, and communication. Additionally, as Americans, we believe that our personal comfort trumps the comfort of everyone else. After all, I have a right to wear what I wear, do what I do, and say what I say. While I may have the right, should I?Continue reading